Use of Personal Information

FINDEX will only use the personal information obtained directly from the individual in writing (including records created in ways that cannot be recognized by human perception, such as web form input, email attachments, and the sending of storage media), or the personal information displayed on the system in conjunction with the fulfillment of contracted services, within the scope of achieving the specific purposes identified below.

Ⅰ. Name of Business Operator


Ⅱ. Personal Information Protection Manager

Regulatory Affairs : Atsushi Matsumoto
Contact Information : Please contact the inquiry desk below.

Ⅲ. Purpose of Use

FINDEX use the acquired personal information only within the scope described below.

1. Personal information obtained in relation to product sales, development, and maintenance support for customers.
"Medical System, Public Solutions, Health Tech, Consulting"

  1. Responding to inquiries and providing information
  2. Meetings and consultations about your inquiries
  3. Providing products and services
  4. Fulfillment of contracts
  5. Product development
  6. Maintenance support for products related to contracted services

2. Personal information obtained or contracted in connection with transactions with our dealers and agents.
"Business Partner"

  1. Responding to inquiries and providing information
  2. Meetings and consultations about your inquiries
  3. Fulfillment of contracts
  4. Implementing products and maintenance support related to contracted services

3. Personal information obtained during recruitment activities.
"Document Submission for Recruitment / Application"

  1. Responding to inquiries and providing information
  2. Meetings and consultations about your inquiries
  3. Confirmation of the details written in the application documents
  4. Guidance on interview dates and times
  5. Notification of selection results
  6. Administrative communication from job offer acceptance to onboarding
  7. Return of application documents

4. Personal information obtained from inquiries by shareholders or the public.
"IR & Others"

  1. Responding to inquiries and providing information
  2. Meetings and consultations about your inquiries

5. Personal information obtained from employees. (including retirees)

  1. Administrative communication
  2. Appropriate job placement upon hiring and ongoing employee management (including labor and health)
  3. Verification of details listed in the employee roster
  4. Matters related to tax payments, employee pension, or social insurance procedures
  5. Verification of salary payment account
  6. Contacting the designated emergency contact in case of emergencies
  7. Notifications to relevant governmental agencies and other required notifications for legal compliance
  8. Compilation for administrative and management purposes (including image data)

Ⅳ. Third Party Provision

FINDEX will not provide any acquired personal information to third parties unless required by law, regulation, or an individual's consent.

Ⅴ. Outsourcing of Personal Information

At FINDEX, whenever we need to share personal information with external parties for specific company goals, we carefully select these entities based on their commitment to data protection. We ensure that these partners meet our strict standards for personal information security. Additionally, we enter into a Non-Disclosure Agreement (NDA) with them. This not only secures the data but also provides us with the necessary oversight to guarantee its safety.

Ⅵ. Inquiries and Requests for Disclosure, Correction, Deletion, etc.

FINDEX will respond to your inquiries and requests only within a reasonable scope, proceeding once we can confirm that the individual making the inquiry or request is the legitimate owner of the personal information in question.
For further details, please consult the "Requests for Disclosure of Personal Information" page and direct your request to the Inquiry Desk mentioned below via mail.

Ⅶ. The Optionality of Providing Personal Information

Providing personal information is optional. However, if you choose not to provide it, we may not be able to assist you with the purposes outlined above.

Ⅷ. Regarding Security on Our Website and Other Platforms

Our website utilizes SSL to prevent information leakage over the network. However, due to the inherent nature of the internet and email, we cannot guarantee complete security. Please be aware of this when using our services.

Ⅸ. Confirmation of Consent for Providing Personal Information

By selecting 'Agree and Confirm Submission' at the bottom of the inquiry form, you are giving your consent to the items 1-8 listed above.

Ⅹ. Inquiry Desk for Personal Information

Tokyo Sankei Bidg 26F, 1-7-2 Otemachi Chiyoda-ku, Tokyo, 100-0004 Japan
TEL:+81-3-6271-8958  FAX:+81-3-6271-8959
Atsushi Fujita, Administrative Dept, FINDEX Inc.

*For our policy on handling customer personal information, please refer to the Privacy Policy.